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Contact Us & Support

We believe excellent customer service is important and we want to receive your feedback and inquiries about the system. Please use the links below to route your inquiry or comment to the appropriate team member. We are committed to responding within two business days during normal business hours.

NJUCP Partner Information

Contact NJ Transit

Contact PANYNJ

Contact NJDOT

System Support

Customer Service

Technical Support

General Inquiries

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It appears you have deactivated your alerts. This probably occurred when you clicked the checkbox that said "Prevent this page from creating additional dialogs".
Image of checkbox deactivation alert
Because the alerts have been disabled, your confirmation action cannot be captured and we cannot proceed with this process.
To clear this issue and get you on your way, it will be necessary to (1) log-off, (2) log back in, and (3) return to this process. In some cases, it may be necessary to completely close this Internet browser and other related windows after you logoff to fully clear the setting.
When presented in the future with an alert, please do not click the "Prevent this page from creating additional dialogs" checkbox, as the situation will repeat.
Thank you!